那日，P@G到交大来做校园宣讲，人力资源总监观点蛮新的：
* Effective Communicative Responses
1. General Lead
2. Restatement
3. Pause
4. Comfortable Probe
5. Sensitive problem
6. Interpretation
* Communication Barriers
1. Value Statements
2. Unchanged Position
3. Lack of Purpose
4. Time Pressure
* Sign of The "Closed" Communication
1. Rationalizing
2. Blaming Others
3. Hostility
4. Withdrawal
* Open communication
吃了么？（错）
什么时候吃的呀？（对，接着发展—）